Privacy policy
Purpose
Daily Habituals Limited ("Daily Habituals", "we", "us", “our”) is committed to respecting your privacy. This Privacy Policy sets out how we collect, use, store and disclose your personal information to ensure we comply with our obligations under the Privacy Act 2020.
By using our website, opening an account with Daily Habituals and/or the ordering of anything from Daily Habituals or by providing your personal information or using Daily Habitual’s services, you authorise us to collect, hold, use and disclose that information in accordance with, and for the purposes specified in, this Privacy Policy.
This Privacy Policy may change at any time and we will tell you about any changes by notifying you and posting an updated policy on our website.
What information do we collect?
Information collected from your general interactions with us
The personal information we may collect includes:
- your name, contact details and any other personal information you submit to us;
- information you submit when purchasing products through our website or when creating an account;
- email communications, and your written and verbal interactions with us;
- your use of social media platforms; and
- any other personal information you submit to us.
Information collected when you use our website
When you visit or use our website or logon to your account, we collect certain personal information. Information regarding your usage of our website is collected to help us improve and offer the services you need each time you visit and to improve our services generally.
How do we collect your information?
Personal information will ordinarily be collected directly. Personal information will also be collected directly from you when you interact with our website or logon to your account.
However, we may also collect personal information from you in other ways such as over the phone, via email, via response forms on our website, or where you otherwise use our services.
How do we use your information?
We (and any authorised third parties in accordance with this Privacy Policy) may use your personal information for the following reasons:
- to administer the Daily Habituals website and for the retail of our goods and services;
- to enable us to provide you with our services (for example, the ordering and delivery of the goods that your order from us);
- to administer your Daily Habituals account;
- to help us develop, improve, manage, administer and facilitate our services;
- for internal purposes (such as internal administration and database management);
- to comply with all laws and regulations in applicable jurisdictions; and
- communicate with you and our account holders (for example by email if you opt-in).
By submitting personal information to Daily Habituals, you authorise us to collect, hold, use and disclose your personal information in this way and for any other use you authorise.
Daily Habituals will only use your personal information for purposes described in this Privacy Policy, or with your consent.
When would we disclose your information?
Personal information held by the Daily Habituals, will be accessible by authorised Daily Habituals staff members. We will only disclose your personal information if it is necessary and appropriate to facilitate the purpose for which your personal information was collected pursuant to this Privacy Policy, including the provision of Daily Habitual's services, or a purpose that is directly related to the purpose in connection with which the information was obtained.
We will not otherwise disclose your personal information unless we believe on reasonable grounds that you have provided your authorisation. However, you should be aware that we may be required to disclose your personal information without your consent in order to comply with any court orders, subpoenas or other legal process or investigation including by tax authorities, if such disclosure is required by law.
Where possible and appropriate, we will notify you if we are required by law to disclose your personal information.
How do we protect your information?
Daily Habituals implements and maintains security measures that are designed to provide reasonable protection against the loss, interference or misuse of your personal information and to prevent unauthorised access, modification or disclosure of your personal information.
However, please be aware that communications over the internet, such as emails, are not secure, unless they have been encrypted and we cannot give an absolute assurance that your personal information will be secure at all times. It is your responsibility to keep your login details to your account and our website safe and secure.
You should notify us as soon as possible if you become aware of any unauthorised use of your login details or password, and immediately change your login details and password within our website or via the "Forgotten password" process.
Electronic Commercial Communications
We are committed to complying with the Unsolicited Electronic Messages Act 2007. By subscribing to communications or otherwise providing your email address, you consent to receiving communications which may promote and market the Daily Habituals from time to time.
You can unsubscribe from our communications at any time by clicking the "Unsubscribe" link or by emailing Danielle Collings at dani@dailyhabituals.co.nz.
Once you have unsubscribed from Daily Habituals communications, you will be removed from the corresponding list as soon as is reasonably practicable.
Accessing and correcting your information and contacting us
It is your responsibility to ensure that the personal information you enter into our website is accurate, complete and up-to-date. You can request access to, and correction of, your personal information held by us. All requests for access and/or correction will be processed within a reasonable time.
We only keep your personal information for as long as required to provide you with the services you have requested, for the purposes outlined in this Policy, and for any legal purposes for which we are required to keep the information (i.e. audit purposes).
If you have a privacy complaint, would like confirmation that we hold personal information about you, would like to request copies of any of your personal information, or would like further information about our Privacy Policy, please contact the Privacy Officer in the first instance by emailing the Privacy Officer at Danielle Collings at dani@dailyhabituals.co.nz, marking the subject heading of your email "For the attention of the Privacy Officer".
If you are not satisfied with how we have dealt with the complaint, you may contact the Privacy Commissioner. Information about making a complaint is available at https://privacy.org.nz/your-rights/making-a-complaint/, or you can telephone the Privacy Commissioner’s office on 0800 803 909.
This represents our Privacy Policy as at 19 January 2023.